Shipping

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lilaalamini
 
Posts: 1
Joined: Thu Jul 25, 2013 12:54 pm

Shipping

Post by lilaalamini »

Hi.

I`m from Brazil and I`d like to receive more information about shipping costs and time for buying 20 units of this product

http://www.adafruit.com/products/1309#Distributors

I looked at your shipping information but I`m afraid it would be usefull just for USA buyers.

Thank you!

adafruit
 
Posts: 12151
Joined: Thu Apr 06, 2006 4:21 pm

Re: Shipping

Post by adafruit »

thanks for the post, please review:

http://www.adafruit.com/shippinginfo/

International Orders
International orders are shipped using USPS which is the US Postal Service, or UPS (United Parcel Service) International. For postal orders, the packages are handed off to your countries postal service for 'door-to-door' delivery. There are two options for postal shipment, First class international and Express international. For UPS International we offer International Worldwide UPS Saver, Expedited and Express. All international orders over $200 can only be shipped via UPS international worldwide.
First class international is untrackable. Once it’s been sent it’s out of our control. There is no way to track it and there is no proof of delivery or shipment. (That's why it’s so low cost!). It also doesn't have expedited brokerage, which means packages can “sit in customs” for up to 4-6 weeks. Although this is rare it does happen. Packages are sometimes not delivered at all (1% of cases), so this method is to be used at your own risk! However, it is generally fairly dependable, arriving with a week or two 95% of the time. Insurance is automatically calculated and added to your order. Lost package claims may be filed between 45 and 90 days after shipment. It is not a recommended service and only permitted for orders under $300.


Express Mail International service service comes with tracking and is insured. It is more expensive but has expedited brokerage which means your package will zip through customs and has the added protection of $100 free insurance coverage. Additional insurance, if necessary, is automatically calculated and added to your order. We've rarely had an express package lost (although sometimes it will be returned if the destination address is wrong), and it is recommended for international packages.


Adafruit offers International Worldwide UPS Saver, Expedited and Express. All UPS shipping methods are tracked and insured. We highly suggest international UPS for all international packages.

UPS Worldwide Express: 1-3 Business Days. Delivery by 10:30 a.m. or 12:00 noon.
UPS Worldwide Saver: 1-3 Business Days. Delivery by end of day.
UPS Worldwide Expedited: 2-5 Business Days. Delivery by end of day.


You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods! UPS, first class and express mail are eligible for these fees. There is no way for Adafruit (the shipper) to predict your country's customs/fee habits, so be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your countries UPS and/or postal system may charge you! There are some services that can estimate the duty/taxes, while they're not 100% accurate they can be helpful (Duty/Tax Calculator). Keep a printout of your email receipt as you may have to send a copy to your customs office or for UPS. If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc - we cannot issue any refunds.

Our shipping system is completely automated, and we cannot falsify customs forms. The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as "gift", "sample", "educational" or lower the values.

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