My newly purchased Pixel Qi 10" Display with Controller not

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jones_khoo
 
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Joined: Tue May 27, 2014 12:20 am

My newly purchased Pixel Qi 10" Display with Controller not

Post by jones_khoo »

Hi,

I just received my Pixel Qi 10" Display with Controller- 1024x600 HDMI/VGA/NTSC/PAL. When I connected to my VGA connector from my computer, it does not display correctly, please refer to the attached captured screen.
The screen has doule image, keep flashing as well.

Please help!

thanks.
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adafruit2
 
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Re: My newly purchased Pixel Qi 10" Display with Controller

Post by adafruit2 »

Hmm! can you set the resolution of the screen to 1024x600 in your operating system? usually there's a way to 'force it'...also please try HDMI since thats what we hand-test with. that way you can narrow down whats up.

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jones_khoo
 
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Joined: Tue May 27, 2014 12:20 am

Re: My newly purchased Pixel Qi 10" Display with Controller

Post by jones_khoo »

Hi, I have tried HDMI, the result is the same. I notice that there is a dark vertical line on the left side of the screen, and the image has been shifted to the right. Is this more likely to be an issue with the pixel qi screen or the controller board?
please advice, thanks.

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adafruit_support_rick
 
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Re: My newly purchased Pixel Qi 10" Display with Controller

Post by adafruit_support_rick »

It looks like a mismatch in the screen resolution settings. Did you try to force your OS to 1024x600?

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jones_khoo
 
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Re: My newly purchased Pixel Qi 10" Display with Controller

Post by jones_khoo »

hi, turns out that the LVDS cable is broken, is it possible to just order another LVDS cable?

thanks.

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adafruit2
 
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Joined: Fri Mar 11, 2005 7:36 pm

Re: My newly purchased Pixel Qi 10" Display with Controller

Post by adafruit2 »

sure! email support@adafruit and ask for a "Manually tested Pixel Qi LVDS cable" with a link to this thread :)

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