Ordering Questions
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Ordering Questions

by Earthbender on Tue Sep 25, 2012 11:35 am

Hi!

I am Arnon Teoxon, an electronics engineering student in the Philippines.

My thesis group decided to buy Adafruit's eTape, a water level sensor. I just want to know, how much is the shipping fee for my order? And how long will the deliver take?

Thank you very much!
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Re: Ordering Questions

by adafruit_support_bill on Tue Sep 25, 2012 12:08 pm

We have several shipping options including expedited shipping. If you proceed to the checkout, you will be able to select the shipping option and see the costs before you place the order.
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Re: Ordering Questions

by Earthbender on Wed Sep 26, 2012 6:35 am

Thank you Ms. Adafruit! :)
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Re: Ordering Questions

by Earthbender on Wed Sep 26, 2012 12:15 pm

Oh, I have one more concern.

Do you have other payment options? I just asked my mother and I am shocked that we don't have any Visa or Mastercard credit cards, :(

How about through western Union? Is that possible?

Thanks for the reply!
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Re: Ordering Questions

by adafruit_support_bill on Wed Sep 26, 2012 12:25 pm

We also accept payments via PayPal. Paypal can arrange a bank transfer from your bank account.
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Re: Ordering Questions

by Earthbender on Wed Sep 26, 2012 1:42 pm

Another question, Adafruit.

if you are to ship the package to the Philippines, how long would that take?
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Re: Ordering Questions

by adafruit_support_bill on Wed Sep 26, 2012 2:30 pm

It depends partly on the shipping option you choose. Sometimes there are additional delays in Customs.

UPS is the best choice if you are in a rush. They have three different services depending on how urgently you need it. For more information see this page ("International Orders" about halfway down)
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Re: Ordering Questions

by Earthbender on Thu Sep 27, 2012 3:25 am

Can I send my payment through Western Union?
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Re: Ordering Questions

by adafruit on Thu Sep 27, 2012 3:54 am

Earthbender wrote:Can I send my payment through Western Union?


hiya!

payment on check out is via credit card, paypal or google check out only.

thanks!
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Re: Ordering Questions

by stacies on Mon Oct 01, 2012 1:33 pm

I need to change a shipping address to an order I just submitted but no one is answering the phone # listed on this page and I need to get in touch with someone ASAP before the package ships out. Can someone please help???

Thanks!
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Re: Ordering Questions

by adafruit on Mon Oct 01, 2012 5:26 pm

stacies wrote:I need to change a shipping address to an order I just submitted but no one is answering the phone # listed on this page and I need to get in touch with someone ASAP before the package ships out. Can someone please help???
Thanks!


hiya!

please check your email, we instantly updated the address :)

thanks!
adafruit support, phil
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Re: Ordering Questions

by tarikki on Sat Apr 06, 2013 10:20 am

Hi! I just placed an order through Google Wallet and I didn't realize it had my old shipping address. Is there any way to change it to the billing address before the package gets shipped? If not, there is always a chance that the Finnish post office will kindly forward it to my new address.

The order number is #263799.

Thanks :)
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Re: Ordering Questions

by adafruit_support_bill on Sat Apr 06, 2013 10:25 am

If you contact support@adafruit.com with a link to this post they may be able to catch it before the order goes out.
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Re: Ordering Questions

by tarikki on Sat Apr 06, 2013 10:26 am

Thanks :)
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