Order #537013-3613027566 - Shipped

Forum Administrative - NOT PROJECT OR "HELP"

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
User avatar
JGlielmi
 
Posts: 4
Joined: Thu Jun 19, 2014 3:42 pm

Order #537013-3613027566 - Shipped

Post by JGlielmi »

I am missing the following items from this order:
N-channel power MOSFET - 30V / 60A PID: 355 (5 pcs)
They never arrived in the order and the box was sealed.

I've posted your shipping department and customer service over this three times now with out a reply!

I'd like to know what will be done about this issue please!
See the attached photos
Attachments
These are the items that were shipped
These are the items that were shipped
photo(3).JPG (428.78 KiB) Viewed 344 times
this is the invoice listing the parts orders and paid for
this is the invoice listing the parts orders and paid for
photo(2).JPG (255.56 KiB) Viewed 344 times

User avatar
Franklin97355
 
Posts: 23910
Joined: Mon Apr 21, 2008 2:33 pm

Re: Order #537013-3613027566 - Shipped

Post by Franklin97355 »

1. check your junk mail, it's happened to others that the mail went there
2. I'll let support know directly.

User avatar
JGlielmi
 
Posts: 4
Joined: Thu Jun 19, 2014 3:42 pm

Re: Order #537013-3613027566 - Shipped

Post by JGlielmi »

I do check my junk mail.
also if that goes to the junk folder how do I see my order confirmations and such?
would it not all go there?

User avatar
JGlielmi
 
Posts: 4
Joined: Thu Jun 19, 2014 3:42 pm

Re: Order #537013-3613027566 - Shipped

Post by JGlielmi »

Also I got a message saying I had a reply from this post?
sometimes it's funny always reply check junk mail first.

yeah I'm a little frustrated, you carry great items and do great things for the open source community.
I'm still ordering from you as well. I just want some kind of resolution.

adafruit
 
Posts: 12151
Joined: Thu Apr 06, 2006 4:21 pm

Re: Order #537013-3613027566 - Shipped

Post by adafruit »

we are going to email you directly (again) please check your spam folder @yahoo.com accounts tend to move a lot of things in to spam.

User avatar
JGlielmi
 
Posts: 4
Joined: Thu Jun 19, 2014 3:42 pm

Re: Order #537013-3613027566 - Shipped

Post by JGlielmi »

It did not show up in my junk mail, it came in my inbox as I suspected it would.
thank you for resolving this issue.

Locked
Please be positive and constructive with your questions and comments.

Return to “Administrative (closed)”