Shipping to Seattle

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jolars
 
Posts: 4
Joined: Wed Nov 19, 2014 1:19 pm

Shipping to Seattle

Post by jolars »

/begin entitlement

Now, I hate to sound spoiled but I guess that is how this is going to come off.

I love your products and have been ordering for the last couple (years?!) One thing that is starting to get to me is shipping to Seattle. I often order products over the weekend and use the recommended (cheapest) shipping method. I don't mind paying postage (I am VERY used to just getting this for 'free' Amazon Prime for the majority of my orders) but the ship time to Seattle is killing me!!!! I see the ship notification on Monday, but often the products take a week to get to Seattle. This means I will place an order on Saturday night and have to wait 9 days for the product to arrive at my door.

Do the products go out on Monday or are they just labeled that day but actually shipping on Tuesday?

In the days of 2 day 'free' delivery for nearly any product, 9 days (or even a week) is just too long!

/end entitlement

:)

adafruit
 
Posts: 12151
Joined: Thu Apr 06, 2006 4:21 pm

Re: Shipping to Seattle

Post by adafruit »

thanks for the post, looks like UPS was a little slower than usual with this one after it left (maybe bad weather, we'll check in to it).... any UPS order before 11am ET usually goes out same day, this one did not or went out and UPS didn't update the status (both very rare).

next time check out our 3day/2nd day UPS rates, they're VERY good and often not much more than UPS ground.

your order came in on:

Processing 2014-11-16 20:27:28 (Sunday)
Shipped by Ben at 2014-11-17 17:46:50 (Monday, 1 business day later)

United States 11/17/2014 5:46 P.M. Order Processed: Ready for UPS
11/18/2014 2:50 P.M. Pickup Scan
11/18/2014 6:56 P.M. Origin Scan
Parsippany, NJ, United States 11/19/2014 10:27 A.M. Departure Scan
11/19/2014 5:33 A.M. Arrival Scan
Secaucus, NJ, United States 11/19/2014 4:53 A.M. Departure Scan
Secaucus, NJ, United States 11/18/2014 9:30 P.M. Arrival Scan
New York, NY, United States 11/18/2014 8:59 P.M. Departure Scan

we'll send a follow up note to you shortly too.

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jolars
 
Posts: 4
Joined: Wed Nov 19, 2014 1:19 pm

Re: Shipping to Seattle

Post by jolars »

Thanks for checking into this :)

You know how much we like our toys!

This is not the first time I have ordered on a weekend only to find my order was going to arrive the following week - that was the main reason for bringing this up.

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