Raspberry Pi arrived broken

Forum Administrative - NOT PROJECT OR "HELP"

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
User avatar
mark harmon
 
Posts: 4
Joined: Sun Jun 24, 2012 8:02 pm

Raspberry Pi arrived broken

Post by mark harmon »

I purchased a Raspberry Pi 2 - Model B - ARMv7 with 1G RAM. When I tried to insert the micro sd card it just pops out. Is there something I am doing wrong or can I get it replaced

User avatar
Franklin97355
 
Posts: 23910
Joined: Mon Apr 21, 2008 2:33 pm

Re: Raspberry Pi arrived broken

Post by Franklin97355 »

Could you post clear, detailed pictures of your board and the connector?

User avatar
mark harmon
 
Posts: 4
Joined: Sun Jun 24, 2012 8:02 pm

Re: Raspberry Pi arrived broken

Post by mark harmon »

If you look at the picture the has been pushed in but it doesn't stay it pushes up. If I manually hold the card it works. I tried several different cards
Attachments
DSCF0417.JPG
DSCF0417.JPG (258.08 KiB) Viewed 510 times

User avatar
adafruit2
 
Posts: 22144
Joined: Fri Mar 11, 2005 7:36 pm

Re: Raspberry Pi arrived broken

Post by adafruit2 »

sometimes theres a little 'catch' to it, could be that catch broke! email support@adafruit and we'll replace it :)

User avatar
mark harmon
 
Posts: 4
Joined: Sun Jun 24, 2012 8:02 pm

Re: Raspberry Pi arrived broken

Post by mark harmon »

I contacted support and did not receive a reply

User avatar
Franklin97355
 
Posts: 23910
Joined: Mon Apr 21, 2008 2:33 pm

Re: Raspberry Pi arrived broken

Post by Franklin97355 »

I contacted support and did not receive a reply
Check your spam filter and let us know if you find it.

User avatar
mark harmon
 
Posts: 4
Joined: Sun Jun 24, 2012 8:02 pm

Re: Raspberry Pi arrived broken

Post by mark harmon »

I contacted them again and they resolved everything. Thanks

Locked
Please be positive and constructive with your questions and comments.

Return to “Administrative (closed)”