Unable to complete my order

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danielk1
 
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Joined: Sun Mar 10, 2013 2:31 pm

Unable to complete my order

Post by danielk1 »

I am unable to complete my order. I used Amazon Payments and have received confirmation from them that a payment has been initiated but I'm in a continuous loop in "Step 5: Submit Order".

The order doesn't complete even though Amazon sees the request for initiation of payment.

I tried to order on Feb 24th at around 5PM MDT and again on Feb 25th at 8:05 MDT.

Thanks,

danielk1

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adafruit_support_bill
 
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Joined: Sat Feb 07, 2009 10:11 am

Re: Unable to complete my order

Post by adafruit_support_bill »

Please contact [email protected] with a link to this thread and they will help you complete your order.

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danielk1
 
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Joined: Sun Mar 10, 2013 2:31 pm

Re: Unable to complete my order

Post by danielk1 »

Thanks.

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tawpgk
 
Posts: 12
Joined: Fri May 16, 2014 9:16 pm

Re: Unable to complete my order

Post by tawpgk »

I have had a problem with using Amazon payments to check out for a long time now (months!). I just get frustrated and use Paypal. It goes into an endless loop of trying to sign on, then issuing a message to have a shipping address, and then wants me to log in again to Amazon. Of course I have a shipping address as I have ordered likely more than 100 times already. This happens no mater what device i attempt to order from.

Please advise of fix / or please fix it. Amazon is my preferred way to pay.

TIA and best regards,

Tom

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adaboyfruit
 
Posts: 31
Joined: Mon Jul 06, 2015 8:56 pm

Re: Unable to complete my order

Post by adaboyfruit »

Having this issue as well. Two failed attempts using a credit card. Four failed attempts using Google wallet. Four failed attempts and one, what looks to be, successful attempt through Amazon payments. I now have an email notification from Amazon stating that I won't be charged until Adafruit Industries processes your payment, however my cart is still full (10 items) and I have no order showing up in My Account>Your orders on Adafruit website.

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Franklin97355
 
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Joined: Mon Apr 21, 2008 2:33 pm

Re: Unable to complete my order

Post by Franklin97355 »

Email [email protected] with a link to this thread and they will help you complete your order.

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