Raspberry Pi 2 bad power supply on Pi

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DoubleTap
 
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Joined: Wed Sep 11, 2013 11:23 pm

Raspberry Pi 2 bad power supply on Pi

Post by DoubleTap »

I received my new RPi 2 yesterday along with the 3.5" TFT Touchscreen and found out the Pi does not power on.

When the power supply is plugged into the Micro-USB the part circled below becomes very hot to the touch. I was able to identify the part using your "Introduction to Raspberry Pi B+" post as a 1A-max dual step down converter (Part number RT8020AGQW). The only device connected to the Pi was the 3.5" TFT display I had ordered along with it. I've tested the display on another Pi and it works just fine.

How do I go about receiving a replacement Pi 2?
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Franklin97355
 
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Re: Raspberry Pi 2 bad power supply on Pi

Post by Franklin97355 »

Email [email protected] with a link to this thread and they will take care of you.

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