Product not working

Forum Administrative - NOT PROJECT OR "HELP"

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jennidiazj
 
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Joined: Tue Jul 21, 2015 7:28 pm

Product not working

Post by jennidiazj »

Order 828346 . I received the order damaged. I would like a shipping label and I am requesting a refund. What is the process?

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Franklin97355
 
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Joined: Mon Apr 21, 2008 2:33 pm

Re: Product not working

Post by Franklin97355 »

Could you be more specific as to what is not working and what you have done to test it?

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jennidiazj
 
Posts: 2
Joined: Tue Jul 21, 2015 7:28 pm

Re: Product not working

Post by jennidiazj »

I would like a refund and not go back and forth on this forum on how to fix the product. If you provide an email, I can send you a video clip of the defect ( the tft screen flickers on and off) so that you can send me a return label. Please send instructions on how to return a product. Thanks.

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Franklin97355
 
Posts: 23910
Joined: Mon Apr 21, 2008 2:33 pm

Re: Product not working

Post by Franklin97355 »

If you do not wish to troubleshoot the problem you can return the product to us and we can arrange a refund. Our support is done through this forum and unless you give us a chance to help you there is nothing else we can do. Email [email protected] with a link to this thread and they will work with you

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