Product not working
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- jennidiazj
- Posts: 2
- Joined: Tue Jul 21, 2015 7:28 pm
Product not working
Order 828346 . I received the order damaged. I would like a shipping label and I am requesting a refund. What is the process?
- Franklin97355
- Posts: 23910
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Product not working
Could you be more specific as to what is not working and what you have done to test it?
- jennidiazj
- Posts: 2
- Joined: Tue Jul 21, 2015 7:28 pm
Re: Product not working
I would like a refund and not go back and forth on this forum on how to fix the product. If you provide an email, I can send you a video clip of the defect ( the tft screen flickers on and off) so that you can send me a return label. Please send instructions on how to return a product. Thanks.
- Franklin97355
- Posts: 23910
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Product not working
If you do not wish to troubleshoot the problem you can return the product to us and we can arrange a refund. Our support is done through this forum and unless you give us a chance to help you there is nothing else we can do. Email [email protected] with a link to this thread and they will work with you
Please be positive and constructive with your questions and comments.