I was very excited to get prompt, friendly help as I prepared to make my first order.
I added 2.5m of wire, a controller, and two (2) button-cell batteries to my cart. The sub-total came to $19.85.
The cheapest shipping option adds another $9.55 for UPS Ground.
So to get the items, I need to tack on 50% of the total price?
Surely there is a cheaper way to send this...!?
Expensive shipping?
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- adafruit_support_bill
- Posts: 88093
- Joined: Sat Feb 07, 2009 10:11 am
Re: Expensive shipping?
Hi, We are always working to find the best shipping options for our customers. On the whole we do pretty well for a small company, but we can't guarantee that we always have the best rate for all shipments to all locations.
One option is to order from one of our larger distributors like DigiKey or Mouser. Being much-much larger companies, they have a much higher shipping volume and can negotiate better rates from the major carriers.
One option is to order from one of our larger distributors like DigiKey or Mouser. Being much-much larger companies, they have a much higher shipping volume and can negotiate better rates from the major carriers.
- Dougmeister
- Posts: 54
- Joined: Mon Feb 01, 2016 7:27 pm
Re: Expensive shipping?
I found a vendor on Etsy that will ship it for $2.99.
Don't get me wrong. I think that you guys know a lot more about this stuff than anyone on Etsy, but... that's a big difference in shipping costs.
Don't get me wrong. I think that you guys know a lot more about this stuff than anyone on Etsy, but... that's a big difference in shipping costs.
- abpccpba
- Posts: 4
- Joined: Fri Feb 05, 2016 5:40 pm
Re: Expensive shipping?
Hi;
I just received a box from you Invoice 1002150.
Your company declared my box was 3 pounds.
UPS called it on the box 1 pound.
So what happened?
Paul
I just received a box from you Invoice 1002150.
Your company declared my box was 3 pounds.
UPS called it on the box 1 pound.
So what happened?
Paul
-
- Posts: 12151
- Joined: Thu Apr 06, 2006 4:21 pm
Re: Expensive shipping?
That is the ship estimate as well as the dimensional shipping costs for a package of that size/weight (about $10 for UPS ground to your location).
- BobbyZ
- Posts: 7
- Joined: Mon Dec 14, 2015 4:20 pm
Re: Expensive shipping?
I am experiencing the same issue,I went to order the Pi Zero and it quoted me $13 and change to send it 2.5 hours away to NJ.You used to offer USPS at a better rate but the drop down menu isnt there anymore.
Thanks
Thanks
- rvinci
- Posts: 1
- Joined: Fri May 11, 2012 5:16 pm
Re: Expensive shipping?
Hi,
I also just cancelled my order for a Raspberry Pi 3 board due to the $10.55 shipping charge. For the size of this item it could have easily been sent USPS for much less than UPS Ground. Need to investigate better shipping options for I am sure many of your customers who are making small purchases.
Regards,
Bob Vinci
I also just cancelled my order for a Raspberry Pi 3 board due to the $10.55 shipping charge. For the size of this item it could have easily been sent USPS for much less than UPS Ground. Need to investigate better shipping options for I am sure many of your customers who are making small purchases.
Regards,
Bob Vinci
- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Expensive shipping?
We are constantly investigating the viability of the shipping providers and use the best we can find. Those are not always the cheapest.Need to investigate better shipping options
- Rando6145
- Posts: 1
- Joined: Thu Mar 17, 2016 11:04 pm
Re: Expensive shipping?
I was going to buy a BMP180 unit for 9.95 but the shipping was 13.94. Whats up with this? Will order some where else.
- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Expensive shipping?
Try Mouser or DigiKey they may have better shipping rates. We charge what UPS charges us, no more.
Please be positive and constructive with your questions and comments.