I don't see anything obviously wrong with the board or chip itself, and those pins should have no issue soldered together since they're connected anyway.
The only possible HW explanation to me is a poor solder joint on the FTDI connector, or a fried chip if something was connected incorrectly. Can you perhaps post a photo of the solder joints for the FTDI header just to see if there are any cold solder joints?
I can't offer any real support with libnfc on the mac, and getting libnfc working is something you'd really have to take up on the libnfc forums (they're reasonably active) since it's not something maintained here.
The boards are definately tested before they go out, so the HW should be sound, though mistakes do happen, however rare. If you can post a photo, I'll have a look, and we can try switching the boards if everything looks good. For libnfc, I'd try posting on their forum to get some clarification on setting things up properly on a Mac.

