Possibly dead FadeCandy?

[slugsie]

I just bought a FadeCandy from CoolComponents here in the UK. Unfortunately it seems to be DOA. I wired it up to an Adafruit 60 neopixel string, plugged a 4amp power supply to the string, then the FadeCandy into my PC. Nothing happened. Windows 7 x64 didn't show any signs of detecting a new device, and the FCServer doesn't detect it. I've tried another PC with the same result.

I wired Yellow from the Neopixels to line 0 -ve, and Green to +ve on the FadeCandy.

Is the FadeCandy faulty? Did I break something? Can it be recovered?

[Franklin97355]

Could you post clear pictures of your board and the connections to it?

[slugsie]

Unfortunately I have already de-soldered the connections to the board. I did however check that there were no shorts, or incorrect power coming down the data/signal wires beforehand. The strand of Neopixels is also known to work just fine as I had them wired to a Trinket before now.

Here are a couple of pictures of the board as it currently stands.

[pburgess]

Does the Fadecandy board show up in the Devices and Printers control panel at all, even in the "Unspecified" section? If not, then DOA is a possibility.

[slugsie]

No, Windows doesn't show any signs of having seen the FadeCandy being plugged in.

I am now awaiting a response from CoolComponents to see if they have any ideas, or to get an RMA. Pity I bought their last one, so I'll have to wait for a restock.