Windows 7 driver problem
Moderators: adafruit_support_bill, adafruit

Windows 7 driver problem

by martinedge on Thu Dec 06, 2012 5:43 pm

I bought an Uno last week and am having problems updating the drivers: Please help

1. I installed the software from Arduinocc site on a 2 x win 64 bit 7 'home' machines

2. I followed the online instructions for upgrading the drivers via device manager

3. The questionable device is not under 'com' or 'ports' as the instructions suggest but under USB

4. I continued to attempt to ungrade the drivers but that fails (I tried to attach screen dumps)

5. The software opens but when you try and select a port from the menu, its greyed out.

Then I installed it on my work machine which is 64 bit Win 7 'professional' and it works as the site suggets with upgrading the drivers.
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Re: Windows 7 driver problem

by adafruit_support_bill on Thu Dec 06, 2012 6:39 pm

Can you view the device properties in Device Manager? If so, you should be able to 'uninstall' the current drivers, then install the correct ones from the Arduino install.
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