Arduino Leonardo usb device mulfunction

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jimmykan
 
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Arduino Leonardo usb device mulfunction

Post by jimmykan »

Brought an Arduino Leonardo but it never worked for me, every time I plug in the board my windows 7 says usb device malfunction whatever I do it just not working, my other Uno boards worked just fine. hook up to a laptop same situation very frustrated. I think the board is defective.

Please advise.

Thanks,

Jimmy

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Franklin97355
 
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Re: Arduino Leonardo usb device mulfunction

Post by Franklin97355 »

Did you install the drivers before inserting the Leonardo? Here are some instructions from Arduino.cc

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laptopman
 
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Re: Arduino Leonardo usb device mulfunction

Post by laptopman »

Sometimes the Leonardos don't play well with USB3.0 ports. You could try a USB2.0

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jimmykan
 
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Re: Arduino Leonardo usb device mulfunction

Post by jimmykan »

Tried all that, even removed all the usb drivers from the system, so far have tried on two pc's a 64bit windows7 and a 32bit windows7 laptop same result.

Jimmy

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jimmykan
 
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Re: Arduino Leonardo usb device mulfunction

Post by jimmykan »

Just tried on one of the computer at work win7 64bit same result, so I think the board is defective.

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Franklin97355
 
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Re: Arduino Leonardo usb device mulfunction

Post by Franklin97355 »

When did you purchase it?

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jimmykan
 
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Re: Arduino Leonardo usb device mulfunction

Post by jimmykan »

Brought it on July 21, 2014 and here's the order #545834-0792420556

Jimmy

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Franklin97355
 
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Re: Arduino Leonardo usb device mulfunction

Post by Franklin97355 »

It's just out of our warranty period but you can see what support can do for you. Please email [email protected] with a link to this thread for a resolution

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