Dear Adafruit Industries,
I received the PIXEL Guts Kit but unfortunately the display has a problem, the upper part keeps displaying red when it is supposed to display black and displays colors incorrectly. I took it to the lab technician at uni and told me that nothing to do with it, It could be a bad connection and I'd better contact you to replace it. So, I wish that you could replace it as soon as possible as I use it for my project.
If you need any further info like order confirmation number, please contact me at: [email protected]
Images for it:
https://www.dropbox.com/s/b3a5tmvrcs3au ... 212819.jpg
(as you can see it suppose to write "Select Image" but the upper part is not showing the red color! it shows other colors incorrectly).
https://www.dropbox.com/s/mnkgdsqupop65 ... 212906.jpg
https://www.dropbox.com/s/d2a05xyugkhdj ... 212921.jpg
BR,
Abu Salim
PIXEL GUTS display is networking
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: PIXEL GUTS display is networking
Please email [email protected] with a link to this thread for a replacement kit
-
- Posts: 2
- Joined: Tue May 13, 2014 6:17 pm
Re: PIXEL GUTS display is networking
I have emailed [email protected] over a week ago but have no response so far!!!
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: PIXEL GUTS display is networking
Check your spam folder for a reply. Meanwhile, I'll double-check with them.
EDIT: Support never received your email. They are emailing you now to set up the replacement
EDIT: Support never received your email. They are emailing you now to set up the replacement
Please be positive and constructive with your questions and comments.