Am I missing something, or shouldn't there be 3 holes in the front panel of the acrylic case to slot into the base? Mine has just the two holes for the screws, and from the pictures in the instructions it definitely seems it should be cut out....
Image attached to show the problem - any suggestions?
Ice tube clock front case panel not cut!
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- adafruit_support_bill
- Posts: 88090
- Joined: Sat Feb 07, 2009 10:11 am
Re: Ice tube clock front case panel not cut!
Your image did not show up. But yes, it should have 3 slots for the base. If you contact [email protected] with a link to this thread we can send a replacement.
- Mahood73
- Posts: 3
- Joined: Mon Jun 16, 2014 3:46 pm
Re: Ice tube clock front case panel not cut!
Many thanks - every time I tried to add the image it said it had done it - but it didn't... Then when I tried to edit the post to fix it, it just kept telling me to enter the captcha string but didn't give me a box to put it in!adafruit_support_bill wrote:Your image did not show up. But yes, it should have 3 slots for the base. If you contact [email protected] with a link to this thread we can send a replacement.
I'll contact support, thanks for the help.
- Attachments
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- Front & Back Panels
- panels.jpg (146.11 KiB) Viewed 509 times
- Mahood73
- Posts: 3
- Joined: Mon Jun 16, 2014 3:46 pm
Re: Ice tube clock front case panel not cut!
Just a follow-up - Support got back to me immediately after they got my email to resolve this right away, thanks for the great service!
Please be positive and constructive with your questions and comments.