TV Microscope

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hybridsix
 
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TV Microscope

Post by hybridsix »

Hello -

I just received the TV Microscope unit, and it seems to have some sort of scratch/crack/hair or something inside the unit's lens ( see attached picture) I was hoping that we could obtain a replacement?

Note that the email associated with this forum account is not the same one the order was placed on.

Thank you !
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What is this in the lens
What is this in the lens
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hybridsix
 
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Re: TV Microscope

Post by hybridsix »

FYI, the order number was 357686

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adafruit_support_bill
 
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Re: TV Microscope

Post by adafruit_support_bill »

That does look pretty weird. I apologize in advance for asking, but it has happened a couple of times before - did you remove the lens cover?

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hybridsix
 
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Re: TV Microscope

Post by hybridsix »

The clear plastic lens cover that comes with the unit was not attached when this photo was taken. Am I missing one? (see attached photo)
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scopefront.png
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adafruit_support_bill
 
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Re: TV Microscope

Post by adafruit_support_bill »

Just making sure. We've seen some nice blurry photos of scratches on the inside of the lens cover.

If you contact [email protected] with a link to this thread we can get a replacement out to you.

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