Hello -
I just received the TV Microscope unit, and it seems to have some sort of scratch/crack/hair or something inside the unit's lens ( see attached picture) I was hoping that we could obtain a replacement?
Note that the email associated with this forum account is not the same one the order was placed on.
Thank you !
TV Microscope
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Please be positive and constructive with your questions and comments.
- hybridsix
- Posts: 4
- Joined: Tue Feb 19, 2013 4:07 pm
TV Microscope
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- What is this in the lens
- 20131021_095334_resized.jpg (972.18 KiB) Viewed 803 times
- hybridsix
- Posts: 4
- Joined: Tue Feb 19, 2013 4:07 pm
Re: TV Microscope
FYI, the order number was 357686
- adafruit_support_bill
- Posts: 88089
- Joined: Sat Feb 07, 2009 10:11 am
Re: TV Microscope
That does look pretty weird. I apologize in advance for asking, but it has happened a couple of times before - did you remove the lens cover?
- hybridsix
- Posts: 4
- Joined: Tue Feb 19, 2013 4:07 pm
Re: TV Microscope
The clear plastic lens cover that comes with the unit was not attached when this photo was taken. Am I missing one? (see attached photo)
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- adafruit_support_bill
- Posts: 88089
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Re: TV Microscope
Just making sure. We've seen some nice blurry photos of scratches on the inside of the lens cover.
If you contact [email protected] with a link to this thread we can get a replacement out to you.
If you contact [email protected] with a link to this thread we can get a replacement out to you.
Please be positive and constructive with your questions and comments.