5 MP USB not working right out of the box
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Please be positive and constructive with your questions and comments.
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- Posts: 1
- Joined: Thu Mar 13, 2014 10:34 am
5 MP USB not working right out of the box
I just today received a 5.0 MP USB microscope. I installed the software as directed and when I plug in the microscope all I see is a gray screen. The LEDs on the microscope light up but I can not see any image. I tried the software that came on the CD, the software you have to download on the site, and the miXscope software and I get the same results. It seems like the software is recognizing the camera since I don't get the message to connect a device when the software is started but all I get is a gray screen.
- adafruit_support_mike
- Posts: 67446
- Joined: Thu Feb 11, 2010 2:51 pm
Re: 5 MP USB not working right out of the box
The grey screen usually means there's a hardware problem.
Send a note to [email protected] with a link to this thread and the folks there will get you a replacement.
Send a note to [email protected] with a link to this thread and the folks there will get you a replacement.
Please be positive and constructive with your questions and comments.