Defective USB Microscope

Hand tools, soldering irons, scopes, multimeters. Talk about em HERE!

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
User avatar
shinselrobots
 
Posts: 2
Joined: Sun Mar 16, 2014 5:08 pm

Defective USB Microscope

Post by shinselrobots »

Hi,
Love all the great stuff at adafruit. But, I just purchased the "USB Microscope", and BANNED, the USB Microscope is defective. The camera works, but the LEDs on the microscope only light up intermittently. If I wiggle the focus dial just right, I can get them to come on, but very flaky. I need to get a replacement. What's the process? (Order Confirmation No: 456900)

Tried contacting support via email, and was told to post here...

-- Dave

User avatar
adafruit_support_rick
 
Posts: 35092
Joined: Tue Mar 15, 2011 11:42 am

Re: Defective USB Microscope

Post by adafruit_support_rick »

Yes, our procedure is that you have to post here first.
Now I'll send you back to support for the replacement: :wink:
Please email [email protected] with a link to this thread for a replacement microscope.

Locked
Please be positive and constructive with your questions and comments.

Return to “Tools Tools Tools”