printrbot simple metal dosen't power up

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morecat_lab
 
Posts: 4
Joined: Mon Dec 20, 2010 10:18 am

printrbot simple metal dosen't power up

Post by morecat_lab »

I received PrinterBot Simple Metal. The PSU came with the package seems to be broken.

1. When I plug in wall AC outlet (100V), no pilot lamp turned on.
2. With my DMM I measure output voltage of DC plug. It reads nearly 0V

What should I do ?
Could you arrange a replacement unit for me?

-Yoshi
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adafruit_support_bill
 
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Joined: Sat Feb 07, 2009 10:11 am

Re: printrbot simple metal dosen't power up

Post by adafruit_support_bill »

Please contact Printrbot directly at the link below. They will help to diagnose the problem and arrange for a replacement if necessary.

http://printrbot.com/support/
https://printrbot.zendesk.com/hc/en-us/requests/new

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tomek
 
Posts: 73
Joined: Wed Jun 13, 2012 1:37 pm

Re: printrbot simple metal dosen't power up

Post by tomek »

Looks dead, the LED isn't on. They will probably offer good support, printrbot is a super company.

Mind you, I would just also check the resistance/continuity on the AC side of the cord (disconnected from the power block and outlet), since that is easily replaced probably in some junk-box of cables you might have somewhere. It might get you up and running fast in the off-chance it is the problem.

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tomek
 
Posts: 73
Joined: Wed Jun 13, 2012 1:37 pm

Re: printrbot simple metal dosen't power up

Post by tomek »

*Also I assume you've confirmed the outlet has power :P. especially with an outlet strip like that it's easy to turn them off :D

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