DSO Nano v3 not working out of the box

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n8provance
 
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Joined: Mon Dec 22, 2014 2:30 am

DSO Nano v3 not working out of the box

Post by n8provance »

I purchased a DSO Nano v3 last week. When I powered the unit on after charging, the software version number was 4.28. The single channel wasn't working and the display was showing "USB" in the top right corner, the USB cable was not connected (pic attached). Then the screen went blank and stayed like that until I reset power (pic attached). The scope does the exact same thing over and over.

Adafruit PID#: 468
Date of Purchase: 3/13/2015
Order#: 734946-2558533859
Invoice#: 734946
Attachments
Showing USB in top right but no cord is connected
Showing USB in top right but no cord is connected
usb.PNG (914.94 KiB) Viewed 665 times
This is the screen that shows after about 2 minutes. Stays like this until I reset power. Then returns to this screen on reboot
This is the screen that shows after about 2 minutes. Stays like this until I reset power. Then returns to this screen on reboot
blank.PNG (678.36 KiB) Viewed 665 times

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adafruit_support_rick
 
Posts: 35092
Joined: Tue Mar 15, 2011 11:42 am

Re: DSO Nano v3 not working out of the box

Post by adafruit_support_rick »

We haven't seen any DOAs out-of-the-box. Can you post on the seeed forums to see if they can help you?
http://www.seeedstudio.com/forum/viewfo ... c23e5d2c57

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