I'm having problems running the WiFi Portable microscope that we just purchased. I'm running it with a new Android 4.4 tablet, Samsung Galaxy Tab 4 7". I'm running it using the HotViewer.apk that came on the CD with the product.
The scope and app are functioning, but only at a refresh rate of about 2.5 frames per second according to my best estimate, with very adequate lighting - not the 30 fps advertised. I don't know if I'm running at 640x480 or 320x240 because there appears to be nowhere in the program where I can set or see the selected resolution. I have tried in every way I know to find settings screens but the software seems pretty bare bones. Is there a better app that I can use with this, or am I missing something? That low a refresh rate is really inadequate for my intended uses.
WIFI PORTABLE MICROSCOPE
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- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: WIFI PORTABLE MICROSCOPE
Can you try it with a computer and see if you get a better frame rate?
- joyraynes
- Posts: 5
- Joined: Thu Apr 02, 2015 10:56 pm
Re: WIFI PORTABLE MICROSCOPE
What Windows app or program should I run to use it? I connected to the camera's wifi access point, but I don't know how to access the device like I would with a usb camera device.
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: WIFI PORTABLE MICROSCOPE
Oops - sorry. I forgot that the SW was only for iOS and Android.
Let me check with someone else.
Let me check with someone else.
- adafruit2
- Posts: 22144
- Joined: Fri Mar 11, 2005 7:36 pm
Re: WIFI PORTABLE MICROSCOPE
it does have to go thru WiFi, so any low frame rate could be due to bad wifi or a 'crowded' RF area. not sure how much that helps - we did try it on iOS and got much better than 2.5fps, so its not the camera itself. do you mind experimenting with going to an electrically 'quiet' area? :)
- joyraynes
- Posts: 5
- Joined: Thu Apr 02, 2015 10:56 pm
Re: WIFI PORTABLE MICROSCOPE
We turned off our router and devices nearby, then tried it again with the same result. The refresh rate is too slow and the delays make it unsuitable for the uses that we bought it for when we thought it would be around 30 FPS per your product description. Thank you for trying to help, but we would like to return it. Can you please help us with an RMA#?
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: WIFI PORTABLE MICROSCOPE
Please email [email protected] with a link to this thread to arrange a return
Please be positive and constructive with your questions and comments.