Support request: RaspberryPi: Network interface dead

[klnvknlsfd]

Support request
Raspberry Pi Model B 512MB RAM[ID:998]

The network interface does not work anymore.
I've tried static and dhcp.
Fresh install.
Still no-joy.

All the network lights are illuminated even when the network cable is
removed.

[Franklin97355]

It might be better if you posted here http://forums.adafruit.com/viewforum.php?f=50 and explained what you were doing when it quit working, what you mean by "does not work" and anything you have tried to resolve it. Have you tried a different cable and port on the hub? How are you connecting to the pi?

[klnvknlsfd]

I'm frustrated about the fact that even though Adafruit has an online store there customer support consist of "post your problem on a forum" approach...

[Franklin97355]

I'm frustrated about the fact that even though Adafruit has an online store there customer support consist of "post your problem on a forum" approach...

This is where the tech support people reside. If you don't post here how do you expect them to help you?

[klnvknlsfd]

I did follow your advice and tried to contact "customer service" in viewforum.php?f=50.
I've posted in two different forums and I've still not seen any support.

I guess this crowd source approach to customer service might be cheaper, but I don't like it...