LED Belt Windows 7 driver install issue

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LED Belt Windows 7 driver install issue

Postby KaleidoJL » Sat May 05, 2012 6:17 pm

Hello! First time poster, quite happy playing with the loot from my first Adafruit shipment. The LED Belt is soldered and assembled, however the Windows 7 driver install process seems entirely different than the one in the tutorial. Same outcome on two separate WIndows 7 boxes--I don't have any XP builds around here.

A pop-up from the auto-install says: "Device Driver was not succesfully installed; AVR CDC Bootloader; X No driver found".

Right-clicking "atmega32u4cdc.inf" then selecting Install results in "The INF file you selected does not support this method of installation".

Control Panel -> "Add a device" doesn't find it either upon USB connect or after booting the board by pressing the white button. Connecting to USB elicits the recognition tone, but stumbles after that. Seeking a manual install feature, I go to "My Computer", right-click the AVR CDC icon then dig into Properties and "Update Driver". I set it to look at the Desktop for the driver but alas, "Windows could not find driver software for your device."

Any ideas on how to proceed? Much obliged.
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Re: LED Belt Windows 7 driver install issue

Postby newmexelectron » Sat May 05, 2012 11:34 pm

I am having a similar issue with Windows 7 Driver for the Adafruit- USB/Serial Backpack...
I got a very detailed response from Support- viewtopic.php?f=47&t=28259

but I still haven't had any luck with getting the Driver to install. I am going to post details of what I have tried on that thread.

I know it isn't the same Driver that you need, but it may be the same issue with Windows7 and both drivers.
Good luck.
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Re: LED Belt Windows 7 driver install issue

Postby adafruit_support_bill » Sun May 06, 2012 6:00 am

Make sure that the INF file was saved as "atmega32u4cdc.inf" and not "atmega32u4cdc.inf.txt". By default, windows 7 hides the file extension, but the file type should be shown as "Setup Information" not "Text Document".
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Re: LED Belt Windows 7 driver install issue

Postby KaleidoJL » Sun May 06, 2012 11:00 am

Thanks for the quick reply & weighing in, both of you! However, the file type is indeed "Setup Information". I'll try re-saving it manually per your instructions in the newmexelectron thread... (viewtopic.php?f=47&t=28259)

The control panel > add a device ... etc approach still cannot find the driver on the desktop or in a new folder. Tried on each USB port to no avail. The red LED remains solid on, and the green LED breathes patiently. What else might work?
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Re: LED Belt Windows 7 driver install issue

Postby adafruit_support_bill » Sun May 06, 2012 12:56 pm

Does the device show up anywhere in Control Panel? Likely places to check are: COM ports, "Unknown" devices and "Other" devices.
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Re: LED Belt Windows 7 driver install issue

Postby KaleidoJL » Sun May 06, 2012 3:16 pm

Indeed, through the Control Panel and into the device drivers (with the tree fully expanded) it's under: /Me_Gusta/Other devices/AVR CDC Bootloader

However, when going "Action > Update Driver Software..." it cannot locate the driver even when pointed to the download directory. All this effort is pointed towards the "Lightning in a Bottle" festival in a few weeks. I'm upgrading my "Kaleidoscopic Man" costume to v2.0.
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Re: LED Belt Windows 7 driver install issue

Postby adafruit_support_bill » Mon May 07, 2012 4:46 am

it cannot locate the driver even when pointed to the download directory.

Have you unzipped it, or is it still in the compressed archive?
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Re: LED Belt Windows 7 driver install issue

Postby KaleidoJL » Mon May 07, 2012 10:33 am

It doesn't look like it comes zipped to begin with: http://www.adafruit.com/datasheets/atmega32u4cdc.inf
Viewing the text of the INF shows there are sections for both "Windows 2000/XP/Vista-32bit" & "Vista-64 bit". Does that mean the driver file requires a Windows 7 update/tweak?
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Re: LED Belt Windows 7 driver install issue

Postby adafruit_support_bill » Mon May 07, 2012 10:55 am

Does that mean the driver file requires a Windows 7 update/tweak?

No. Vista/64 drivers work on Win-7/64 (& that driver has been tested on Win-7/64.). I'll see if I can reproduce your symptoms here.
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Re: LED Belt Windows 7 driver install issue

Postby KaleidoJL » Tue May 08, 2012 12:52 am

Thanks :) The atmega breakout board hasn't been too heavily worked, either. Just the header, power & ground wires. My backup solution is trying to find some laptop with XP. Right now I don't have time to convert to a dual-boot. The arduino IDE opens up and "Tools > Serial Port" is grayed out.

Perhaps I should also mention that a previous auto-detect on this driver crashed my computer with the BSoD and I ended having to go back to a previous Restore point.
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Re: LED Belt Windows 7 driver install issue

Postby KaleidoJL » Wed May 09, 2012 1:32 am

Well cut my legs & call me Shorty! In desperation after much troubleshooting I made a very minor change to the driver file per this thread: viewtopic.php?f=19&t=19075&p=144446&hilit=REV_0002#p144446

I do not know why changing REV_0001 to REV_0002 in two locations seems to have worked, but it does and I'm running with it. For anyone else searching this thread, this is what I did: copy-pasted "atmega32u4cdc.inf" back onto the desktop as "a.inf" and changed the text to this:

;------------------------------------------------------------------------------
; Vendor and Product ID Definitions
;------------------------------------------------------------------------------
; When developing your USB device... (etc)

[SourceDisksFiles]
[SourceDisksNames]
[DeviceList]
%DESCRIPTION%=DriverInstall, USB\VID_239A&PID_0001&REV_0002

[DeviceList.NTamd64]
%DESCRIPTION%=DriverInstall, USB\VID_239A&PID_0001&REV_0002
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Re: LED Belt Windows 7 driver install issue

Postby adafruit_support_bill » Wed May 09, 2012 4:56 am

Thanks for the feedback on that. Not sure why that works, but it does in some cases. Still trying to get to the bottom of it...
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Re: LED Belt Windows 7 driver install issue

Postby Mack6225 » Thu May 17, 2012 2:53 am

I am having the same problem == and followed the past posts results :
A dialog from the auto-install reports : "Device Driver was not succesfully installed; AVR CDC Bootloader
file was saved as "atmega32u4cdc.inf" and not "atmega32u4cdc.inf.txt
atmega32u4cdc.inf in desktop folder where it should be
Device Manager reports /Other devices/AVR CDC Bootloader
Have uninstalled com port 51 where arduino lives
Thanks to KaleidoJL (05 May 2012 22:33) I have made the changes to .inf file
[DeviceList]
%DESCRIPTION%=DriverInstall, USB\VID_239A&PID_0001&REV_0002
[DeviceList.NTamd64]
%DESCRIPTION%=DriverInstall, USB\VID_239A&PID_0001&REV_0002
no help
have uninstalled most all USB drivers using USBdeview no help
ran hdwwiz in a run prompt no Help
Environment is WIN7 382GB free space 8MB mem 4MB unused - all usb ports available = wifi -- currently no com ports or LPT ports in use (wiifi printer) 2.4ghz keyboard and mouse monitor is HDMI OS/PC is one year old no problems no crash no lock.
I am old man Crippled, Half Blind & crazy.
Ideas criticize prayers / Welcome!
What am I overlooking??
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Re: LED Belt Windows 7 driver install issue

Postby adafruit_support_bill » Thu May 17, 2012 7:39 am

* Does the 32U4 show up in Device Manager? If so, what is it displayed as?
* Have you tried updating the driver in Device Manager? If so, what error message did you see?
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Re: LED Belt Windows 7 driver install issue

Postby Mack6225 » Thu May 17, 2012 8:30 am

* Does the 32U4 show up in Device Manager? If so, what is it displayed as?
As stated in line 5 of my previous post :
Device Manager reports /Other devices/AVR CDC Bootloader

* Have you tried updating the driver in Device Manager? If so, what error message did you see?
Yes I did try to update by right click in the device manager and the dialog reports :
"Device Driver was not succesfully installed; AVR CDC Bootloader

Thank you for your prompt response - still no go this AM
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