Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS - H

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

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cogthrob
 
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Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS - H

Post by cogthrob »

In March of 2013 I ordered one of these HDMI 4 Pi 7" Displays:

https://www.adafruit.com/products/1033

It recently quit working: will power on but the display doesn't show any input.

Is there any warranty on these displays? Is a year the expected lifetime? Anyone else have issues?

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adafruit_support_rick
 
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Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS

Post by adafruit_support_rick »

Our warranty return period is 30 days.

Have you tried different inputs? Are they all broken, or just one of them?

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bdesjar
 
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Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS

Post by bdesjar »

In december I purchased 7" Display 1280x800 (720p) IPS + Speakers - HDMI/VGA/NTSC/PAL
PRODUCT ID: 1667
$169.95
https://www.adafruit.com/products/1667



The display has stopped working as of today. I have not even had this item for a month. Is their any type of warranty or guaranty on this item?
I would like to exchange it for a new one.

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Franklin97355
 
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Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS

Post by Franklin97355 »

How are you powering it, what are you using for an input and what are the symptoms?

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bdesjar
 
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Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS

Post by bdesjar »

I am using 1 x 9 VDC 1000mA regulated switching power adapter - UL listed[ID:63] =
$6.95 I purchase from adafruit when I bought the screen.

When I plug it in to the wall outlet the monitor does not come on anymore.

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adafruit_support_rick
 
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Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS

Post by adafruit_support_rick »

Please email [email protected] with a link to this thread for a replacement display

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