In March of 2013 I ordered one of these HDMI 4 Pi 7" Displays:
https://www.adafruit.com/products/1033
It recently quit working: will power on but the display doesn't show any input.
Is there any warranty on these displays? Is a year the expected lifetime? Anyone else have issues?
Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS - H
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- cogthrob
- Posts: 1
- Joined: Wed Sep 17, 2014 7:39 pm
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS
Our warranty return period is 30 days.
Have you tried different inputs? Are they all broken, or just one of them?
Have you tried different inputs? Are they all broken, or just one of them?
- bdesjar
- Posts: 2
- Joined: Thu Jan 29, 2015 10:13 pm
Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS
In december I purchased 7" Display 1280x800 (720p) IPS + Speakers - HDMI/VGA/NTSC/PAL
PRODUCT ID: 1667
$169.95
https://www.adafruit.com/products/1667
The display has stopped working as of today. I have not even had this item for a month. Is their any type of warranty or guaranty on this item?
I would like to exchange it for a new one.
PRODUCT ID: 1667
$169.95
https://www.adafruit.com/products/1667
The display has stopped working as of today. I have not even had this item for a month. Is their any type of warranty or guaranty on this item?
I would like to exchange it for a new one.
- Franklin97355
- Posts: 23940
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS
How are you powering it, what are you using for an input and what are the symptoms?
- bdesjar
- Posts: 2
- Joined: Thu Jan 29, 2015 10:13 pm
Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS
I am using 1 x 9 VDC 1000mA regulated switching power adapter - UL listed[ID:63] =
$6.95 I purchase from adafruit when I bought the screen.
When I plug it in to the wall outlet the monitor does not come on anymore.
$6.95 I purchase from adafruit when I bought the screen.
When I plug it in to the wall outlet the monitor does not come on anymore.
- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: Dead Display: HDMI 4 Pi - 7" Display 1280x800 (720p) IPS
Please email [email protected] with a link to this thread for a replacement display
Please be positive and constructive with your questions and comments.