Neo Pixel Blue LED Inoperative

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
User avatar
JohnnyLo
 
Posts: 7
Joined: Fri Jan 02, 2015 12:09 pm

Neo Pixel Blue LED Inoperative

Post by JohnnyLo »

I recently purchased 4 packs of 10 individual WS2812Bs (product ID 1655) and found 3 of the 40 Neo Pixels have blue LEDs that will not illuminate. Both the green and red LEDs work. Does Adafruit run into a similar problem with the WS2812Bs? If so, has the solution been found?

User avatar
adafruit_support_rick
 
Posts: 35092
Joined: Tue Mar 15, 2011 11:42 am

Re: Neo Pixel Blue LED Inoperative

Post by adafruit_support_rick »

I'm not aware of any problems with the WS2812B's.
Please email [email protected] with a link to this thread for replacement NeoPixels

User avatar
Howme
 
Posts: 21
Joined: Thu Apr 02, 2015 11:52 pm

Re: Neo Pixel Blue LED Inoperative

Post by Howme »

I've ran into the same on 1 of the 10 that I purchased. I've not tested all yet.

User avatar
adafruit_support_rick
 
Posts: 35092
Joined: Tue Mar 15, 2011 11:42 am

Re: Neo Pixel Blue LED Inoperative

Post by adafruit_support_rick »

Please email [email protected] with a link to this thread for a replacement NeoPixel

Locked
Please be positive and constructive with your questions and comments.

Return to “Glowy things (LCD, LED, TFT, EL) purchased at Adafruit”