Shipped Broken HDMI 4 Pi Display

EL Wire/Tape/Panels, LEDs, pixels and strips, LCDs and TFTs, etc products from Adafruit

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joelw64
 
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Joined: Thu Jul 09, 2015 7:54 am

Shipped Broken HDMI 4 Pi Display

Post by joelw64 »

Hello,

I was directed to the support forums due to this problem, although I don't think this is a technical support topic, rather a return of defective product. In my order 822622, the HDMI screen I ordered (HDMI 4 Pi - 10.1" Display 1280x800 IPS, product ID 1287) was either broken when it was packed or during shipment. The screen is shattered as plainly demonstrated in the photo I am providing. It was wrapped in some bubble wrap, but despite that it was slightly bent in its the mounting frame, and this is where all the cracks originate from. I think the driver board is fine - I would really just like a replacement screen.

Thanks!
IMG_0822-2.jpg
IMG_0822-2.jpg (494.09 KiB) Viewed 152 times

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Franklin97355
 
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Joined: Mon Apr 21, 2008 2:33 pm

Re: Shipped Broken HDMI 4 Pi Display

Post by Franklin97355 »

Thanks for the picture please Email [email protected] with a link to this thread and they will help you get a new monitor.

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