I have had two brandnew Element14 BeagleBone Black boards completely die on me. Neither will power up via the power plug, USB, or external 5vdc to the 5v pin. They both worked for a few hours then completely died. I have a few of the other Rev C boards with Debian that are not the Element14 models and they work just fine. Has anyone else had a problem with these?
How do I return them for replacement?
Thanks.
Element 14 BeagleBone Black boards dead
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- ColoradoBeagle
- Posts: 2
- Joined: Tue Dec 16, 2014 5:10 pm
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- Posts: 12151
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Re: Element 14 BeagleBone Black boards dead
Here's the RMA process directly from element14 they have provided:
For all technical issues, replacement and warranty assistance for the Element14/Embest BeagleBone Black contact Embest or email directly: [email protected]. You can also contact Element14 depending on your region/location. For returns visit the Element14 RMA center.
http://www.embest-tech.com/technical-su ... t-support/
http://www.element14.com/community/docs/DOC-68749
http://www.newark.com/help-how-to-return-a-product
For all technical issues, replacement and warranty assistance for the Element14/Embest BeagleBone Black contact Embest or email directly: [email protected]. You can also contact Element14 depending on your region/location. For returns visit the Element14 RMA center.
http://www.embest-tech.com/technical-su ... t-support/
http://www.element14.com/community/docs/DOC-68749
http://www.newark.com/help-how-to-return-a-product
- ColoradoBeagle
- Posts: 2
- Joined: Tue Dec 16, 2014 5:10 pm
Re: Element 14 BeagleBone Black boards dead
Thank you.
Please be positive and constructive with your questions and comments.