BeagleBone Black Dead on Arrival

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andrewwbr
 
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Joined: Tue May 05, 2015 3:10 pm

BeagleBone Black Dead on Arrival

Post by andrewwbr »

Received a BeagleBone black that will not boot. Power light comes on (but faintly), and no status lights ever illuminate. Tried with both computer usb and external 5V power supply with same result.

Part of invoice # 749976

No issues with the 5 other BeagleBones that were a part of that order.

I would like to exchange this defective unit. Thank you!

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adafruit_support_mike
 
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Re: BeagleBone Black Dead on Arrival

Post by adafruit_support_mike »

The manufacturers insist on handling all RMAs themselves.

If you have a CircuitCo BBB, use this link: http://beagleboard.org/Support/RMA

If you have an Element14 authorized clone, use this one: http://www.embest-tech.com/technical-su ... t-support/

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