Hi, I apologize for missing your post the first time around. It must have gone off the front page before I noticed it.
It sounds like you've made a reasonable effort to get the thing running, and considering the delay I won't ask you to do anything else. Let's get you a new one.
with a link to this thread and they'll send one your way.
SUPPORT: could we please expedite shipping on this one? Given the delay in follow-up, I'd like to get the new one to him ASAP.
When you void a product warranty, you give up your right to sue the manufacturer if something goes wrong and accept full responsibility for whatever happens next. And then you truly own the product.