Problem?

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doctorwho8
 
Posts: 160
Joined: Sat Aug 01, 2009 10:24 pm

Problem?

Post by doctorwho8 »

Hello!
My sister bought for me from a dealer for Adafruit, Microcenter by name, what she thought was this one:
http://www.adafruit.com/products/1115

All that came within the bag was just the display it uses, which is:
http://www.adafruit.com/products/181

I know that Adafruit didn't make the mistake in shipping them to the Microcenter distribution point, but are they aware of any problems with kits missing pieces?

By missing pieces, I mean the entire Pi-Plate and the switches, and the IC and even the resistors. And the connector to the Pi.

I am reluctant to bother Microcenter about this, because technically it was a gift, and, ah, she's already mad at me for bringing it up. Sorry about that, none of you are interested in my personal problems.

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adafruit_support_mike
 
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Joined: Thu Feb 11, 2010 2:51 pm

Re: Problem?

Post by adafruit_support_mike »

Hmm.. since it went through a distributor, we won't have any records for the order.

You'll need to contact Microcenter and make sure the order was for the RasPi LCD plate, not just for the LCD. If they made a mistake, I'm sure they'll set things straight.

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doctorwho8
 
Posts: 160
Joined: Sat Aug 01, 2009 10:24 pm

Re: Problem?

Post by doctorwho8 »

adafruit_support_mike wrote:Hmm.. since it went through a distributor, we won't have any records for the order.

You'll need to contact Microcenter and make sure the order was for the RasPi LCD plate, not just for the LCD. If they made a mistake, I'm sure they'll set things straight.
Hello!
Which is what I was afraid of. The paperwork which she forwarded to me, contained the RasPi LCD plate and I even examined my e-mail on it.

The whole thing as applied to those guys bother me........

Reason why I started here is because I knew that all of you stand by your products. Them? They are strange.

I've got a funny feeling that the full kit was there once......

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adafruit_support_mike
 
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Joined: Thu Feb 11, 2010 2:51 pm

Re: Problem?

Post by adafruit_support_mike »

Talk to them first, and if they give you trouble, post back here.

It's their sale, the paperwork has to be handled through them, and we should give them a chance to do the right thing. We'll step in if that goes south though.

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