Hi team,
I purchase as kit of wireless keyboard and mouse (id 1738) around 2 weeks ago via Amazon.
At first time, everything OK with a laptop and Win 7.
But I left them around 1 week and now I can not use.
Windows don't detect them.
I tried with another wireless mouse (my own) and it's OK.
I test your kit on another laptop, same situation (not work)
I check usb dongle and found it seems be hotter than usual.
Could you please give me some advise ?
I'm not from USA or somewhere can easily ship back.
Thank you.
Wireless keyboard and mouse don't work
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Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
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- adafruit_support_rick
- Posts: 35092
- Joined: Tue Mar 15, 2011 11:42 am
Re: Wireless keyboard and mouse don't work
Have you tried installing fresh batteries?
- bigtitan
- Posts: 4
- Joined: Sun Oct 19, 2014 2:26 am
Re: Wireless keyboard and mouse don't work
Yes, I tried with new full charged battery.adafruit_support_rick wrote:Have you tried installing fresh batteries?
Nothing happen, led of mouse is OK.
Receiver is hotter than usual, I think.
Problem may come from this receiver.
- bigtitan
- Posts: 4
- Joined: Sun Oct 19, 2014 2:26 am
Re: Wireless keyboard and mouse don't work
Hello ,
May i have some advice ?
Thanks
May i have some advice ?
Thanks
- adafruit_support_mike
- Posts: 67485
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Wireless keyboard and mouse don't work
Send a note to [email protected] with a link to this thread and the folks there will get you a replacement.
- DMSimone
- Posts: 2
- Joined: Thu Oct 23, 2014 8:37 pm
Re: Wireless keyboard and mouse don't work
I just purchased the same product and It works with my raspberry pi B but not my B+.
- adafruit_support_mike
- Posts: 67485
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Wireless keyboard and mouse don't work
That's odd..
If you can make an SSH connection to the B+ (or just use another keyboard), what do you get from `lsusb` when the keyboard dongle is plugged in?
If you can make an SSH connection to the B+ (or just use another keyboard), what do you get from `lsusb` when the keyboard dongle is plugged in?
- DMSimone
- Posts: 2
- Joined: Thu Oct 23, 2014 8:37 pm
Re: Wireless keyboard and mouse don't work
Never mind. The OS was outdated, a quick update fixed it. (The proper USB driver is not included in past versions.)
- adafruit_support_mike
- Posts: 67485
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Wireless keyboard and mouse don't work
Okay. Glad to hear it's working for you.
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/