new RPi2 DOA

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scsosna
 
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Joined: Wed Oct 27, 2010 8:33 pm

new RPi2 DOA

Post by scsosna »

Order 717267

AFAIK, it doesn't boot. I've tried two different distros, two different power supplies, two different HDMI cables/monitors and nothing shows on the screen. The red/green lights go on steady and that's about it. Unless there's something I need to try, would like to return it.

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adafruit_support_mike
 
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Re: new RPi2 DOA

Post by adafruit_support_mike »

Just to confirm: have you tried the most recent version of Raspbian or NOOBs from the RasPi Foundation website?

The v2 has a new microprocessor and doesn't work with older versions of the OS.

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scsosna
 
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Re: new RPi2 DOA

Post by scsosna »

Raspian yes, haven't tried NOOB, I can if you want me to.

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scsosna
 
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Re: new RPi2 DOA

Post by scsosna »

Have redownloaded/retried Raspbian. Tried snappy. Nothing.

What's the return policy?

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adafruit_support_mike
 
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Re: new RPi2 DOA

Post by adafruit_support_mike »

Send a note to [email protected] with a link to this thread and the folks there will get you a replacement.

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