FLORA Not Recognized: Bootloader Issue?

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jokelana
 
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Joined: Sat May 16, 2015 4:03 am

FLORA Not Recognized: Bootloader Issue?

Post by jokelana »

Hello!

I am excited to start making with Adafruit, but am already stumped.

I live in Japan and ordered both GEMMA and FLORA from a company called SwitchScience.

My GEMMA is working fine, but my FLORA is not.

I have been through the forums, and it seems as though I am having a bootloader problem. The device shows up in my System Information as "ATm32U4DFU" but is not registering through Adafruit Arduino (Tools>Port). Please see the attached image of my Board, System Info, and Order info.

Product: FLORA v1
Issue: Not connecting via USB
Date Purchased: May 10th, 2015 (through Japan distributor)

Thanks in advance!!
Attached image of my Board, System Info, and Order info
Attached image of my Board, System Info, and Order info
Info.jpg (389.77 KiB) Viewed 325 times

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adafruit_support_rick
 
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Re: FLORA Not Recognized: Bootloader Issue?

Post by adafruit_support_rick »

Your Flora was produced without a bootloader. Please email [email protected] with a link to this thread to arrange a replacement Flora

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jokelana
 
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Re: FLORA Not Recognized: Bootloader Issue?

Post by jokelana »

Thank you so much for resolving this so quickly. Just received my replacement FLORA in Japan!

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