I know you probably hate me very much

You find me very annoying because I am not going away with my problem as others do.
It is possible that I am irritating but that is not my wish at all.
Unlike many of your customers I need my problem solved and I am not giving up until it is working ok.
There might be some cultural differences ( I being from Europe) but that shouldn't stop as from communicating ok because we are technical guys and our language is science.
Please do not treat me like an idiot. I am a very competent person and you should have noticed that by now.
If you can't solve the problem.... just say so... but don't blame it on me... or don't suppose that I am such a moron that I can't do a simple power reading. I have finished a very hard 5 year university of computers ( don't know exactly how to translate it) and I find it insulting when
you treat me like such a no good individual.
If you can, please help me to solve my problem, if you can't do that.... just say so and I will stop asking for help.