TECH GEEK wrote:I used the same cable on my FiOS cable box and got good full color picture. I even tried 4 other styles of cable with same results. I'm not sure what is causing me to get the results I'm getting but it is something in/on the camera itself. What do I need to do to get a refund? I could send both of them back to you (hopefully) withen the next 2 1/2 weeks.
TECH GEEK wrote:You sound like you think I can get color out of them, yet I have tried all of your suggestions with no color so far. Tell you what, you said you can get a pic of them outputting color.if can document your setup with a few pictures of them outputting NTSC video with this display, I'll send one of them back and buy the display, and send you the money you had to spend to send the second camera (~$16) I know it must be frustrating to deal with me not getting color when you are sure they output color. I just want them to work and am only asking for your help, nothing more.
hi tech geek,
don't worry about the money, we'll take the camera(s) back and verify they're outputting color. we take care of all our customers, we responded to all your posts almost instantly, we overnighted a new camera, we have been here around the clock assisting you. it's all good :)
adafruit support, phil
TECH GEEK wrote:All that does not mean that I'm making you mad/frustrated and I know I have made you lose money and time, of which I'm very sad and sorry I made you have to do...
TECH GEEK wrote:So if I send back both cameras you'll refund the money I spent on the camera? I guess I can deal with having spent $10 more on shipping that was only intended for the camera, and not the other half of the order (wave shield) which may I add is the best electronic purchase I've made yet. Can I ask which method you would suggest for me to return the cameras to you if I can't get to a post office easily?