combine orders?

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esnyder
 
Posts: 4
Joined: Fri Feb 01, 2013 2:22 pm

combine orders?

Post by esnyder »

Hi,

I placed an order last night, while the pi's were out of stock, and then woke up to them being in stock. I just placed a second order for some pi's and other stuff.

If stuff hasn't gone out yet, is it possible for these two orders to be combined? In particular, I'm kinda sad about missing out on the free pi as the combined orders total more than free-pi threshold.

Thanks,
-emile

esnyder
 
Posts: 4
Joined: Fri Feb 01, 2013 2:22 pm

Re: combine orders?

Post by esnyder »

Sorry, order #'s 231568 and 231788.

thanks,
-emile

adafruit
 
Posts: 12151
Joined: Thu Apr 06, 2006 4:21 pm

Re: combine orders?

Post by adafruit »

esnyder wrote:Sorry, order #'s 231568 and 231788.

thanks,
-emile
hi emile,

thanks for the note, we cannot combine orders.

thank you!
adafruit support, phil

esnyder
 
Posts: 4
Joined: Fri Feb 01, 2013 2:22 pm

Re: combine orders?

Post by esnyder »

Any possibility of updating the cart software to allow creating an order that contains out of stock stuff, do checkout, and say "ship when everything is in stock at once?"

It's pretty frustrating trying to get a large group order together given how quickly different things come and go.

thanks,
-emile

adafruit
 
Posts: 12151
Joined: Thu Apr 06, 2006 4:21 pm

Re: combine orders?

Post by adafruit »

esnyder wrote:Any possibility of updating the cart software to allow creating an order that contains out of stock stuff, do checkout, and say "ship when everything is in stock at once?" It's pretty frustrating trying to get a large group order together given how quickly different things come and go.
thanks,
-emile
hi emile,

thanks for the note, we do not allow back orders since there are many items that will end up out of stock beyond our control.

thanks,
adafruit support, phil

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