How do I go about contacting someone in Sales

Moderators: adafruit_support_bill, adafruit

Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Locked
eyanwube
 
Posts: 2
Joined: Fri Apr 19, 2013 7:01 pm

How do I go about contacting someone in Sales

Post by eyanwube »

How do I go about contacting someone in Sales regarding an item that was purchased and worked only for a couple of weeks ?

Sincerely,
Bernie Wu

adafruit
 
Posts: 12151
Joined: Thu Apr 06, 2006 4:21 pm

Re: How do I go about contacting someone in Sales

Post by adafruit »

please post up here so we can assist you! what product, what is not working?

eyanwube
 
Posts: 2
Joined: Fri Apr 19, 2013 7:01 pm

Re: How do I go about contacting someone in Sales

Post by eyanwube »

I purchased a HDMI to VGA Video+ Audio Adaptor on March 23.
The Invoice No. is 256682.
I had it up and running for about 2 weeks and yesterday it stopped working.
No matter how I configured "configure.txt" I couldn't get a signal.
I then connected my RPi to my television in the living room, via a hdmi cable and it worked.
Has there been other reports of the hdmi to vga cable not working ?

User avatar
adafruit_support_bill
 
Posts: 88037
Joined: Sat Feb 07, 2009 10:11 am

Re: How do I go about contacting someone in Sales

Post by adafruit_support_bill »

Hi - I moved this to the Raspberry Pi forum.
Has there been other reports of the hdmi to vga cable not working ?
We have had some reports of incompatibilities with specific monitors. But it sounds like yours was working fine until now. If you contact [email protected] with a link to this thread we can arrange a replacement for you.

Locked
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/

Return to “Adafruit Raspberry Pi® accessories”