fx board dead would like exchange

Forum Administrative - NOT PROJECT OR "HELP"

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
CNKay
 
Posts: 31
Joined: Mon Dec 16, 2013 4:16 pm

fx board dead would like exchange

Post by CNKay »

recently received order of your wonderful goods, well this 16M version does not work. Item number 2220
No problems with the 8M version that i sent off to a friend as a present go figure.

my invoice no is 698947

Thanks
Chris Kay

User avatar
Funman1
 
Posts: 376
Joined: Fri Nov 28, 2014 2:13 am

Re: fx board dead would like exchange

Post by Funman1 »

What does it do, or not do?

CNKay
 
Posts: 31
Joined: Mon Dec 16, 2013 4:16 pm

Re: fx board dead would like exchange

Post by CNKay »

Well nothing. upon plugging into the computer there is a red LED indicator light on and that is all. device not recognized like the other board.

User avatar
Franklin97355
 
Posts: 23912
Joined: Mon Apr 21, 2008 2:33 pm

Re: fx board dead would like exchange

Post by Franklin97355 »

You have it plugged into a USB 2.0 port with nothing connected to it?

CNKay
 
Posts: 31
Joined: Mon Dec 16, 2013 4:16 pm

Re: fx board dead would like exchange

Post by CNKay »

yes, i think i mentioned that the other board worked fine and this one does not.

User avatar
Franklin97355
 
Posts: 23912
Joined: Mon Apr 21, 2008 2:33 pm

Re: fx board dead would like exchange

Post by Franklin97355 »

Email [email protected] with a link to this thread for a replacement fx board.

CNKay
 
Posts: 31
Joined: Mon Dec 16, 2013 4:16 pm

Re: fx board dead would like exchange

Post by CNKay »

Thank you. Seems like such an odd system, but i guess it works for you all. Have a great night.

Chris

Locked
Please be positive and constructive with your questions and comments.

Return to “Administrative (closed)”