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MiniPOV kit not recognized by my PCs or Mac.
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MiniPOV kit not recognized by my PCs or Mac.

by adabyron on Fri Jul 06, 2018 9:31 pm

Re: Order Confirmation No: 1770047-1800912794 - Mini POV kit
Hello, I just put everything together, everything is soldered correctly and fully, the led work, etc. I plugged in the usb cord to computer and the none of my 4 computers (one MAC and three PCs) didn't recognize device. I did upload Adafruit USB drive software and followed all step-by-step. But even after USB driver installation none of my computers recognizes the device, even Macintosh - and for Macintosh no driver needed.
I have searched Adafruit forums and now I would like to receive a replacement.
Please advise,
Thank you.

adabyron
 
Posts: 6
Joined: Fri Jul 06, 2018 9:28 pm

Re: MiniPOV kit not recognized by my PCs or Mac.

by franklin97355 on Tue Jul 10, 2018 3:51 pm

Can you post pictures of both sides of the board showing the soldering and connections?

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Location: Lacomb, OR.

Re: MiniPOV kit not recognized by my PCs or Mac.

by adabyron on Tue Jul 10, 2018 4:35 pm

I will do this within next 2 hours - we just had guests arrive in the house. Please do check my reply within 1-2 hours, thank you!

adabyron
 
Posts: 6
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Re: MiniPOV kit not recognized by my PCs or Mac.

by adabyron on Tue Jul 10, 2018 4:40 pm

I just took the photos, please stand by - posting pictures in next 10 minutes.

adabyron
 
Posts: 6
Joined: Fri Jul 06, 2018 9:28 pm

Re: MiniPOV kit not recognized by my PCs or Mac.

by adabyron on Tue Jul 10, 2018 4:44 pm

Three pictures out of FOUR
IMG_8315.JPG
IMG_8315.JPG (623.01 KiB) Viewed 56 times
Attachments
IMG_8311.JPG
IMG_8311.JPG (422.25 KiB) Viewed 56 times
IMG_8313.JPG
IMG_8313.JPG (606.36 KiB) Viewed 56 times

adabyron
 
Posts: 6
Joined: Fri Jul 06, 2018 9:28 pm

Re: MiniPOV kit not recognized by my PCs or Mac.

by adabyron on Tue Jul 10, 2018 4:45 pm

Last 4th photo out of 4 pictures.
Attachments
IMG_8309.JPG
IMG_8309.JPG (380.56 KiB) Viewed 56 times

adabyron
 
Posts: 6
Joined: Fri Jul 06, 2018 9:28 pm

Re: MiniPOV kit not recognized by my PCs or Mac.

by franklin97355 on Tue Jul 10, 2018 5:20 pm

I'd recommend cleaning the board with alcohol and a toothbrush to get rid of the solder bits and test for shorts (some of the connections look pretty close) Also make sure your USB cable is capable of connecting data and is not a charging cable.

franklin97355
 
Posts: 18327
Joined: Mon Apr 21, 2008 2:33 pm
Location: Lacomb, OR.

Re: MiniPOV kit not recognized by my PCs or Mac.

by adabyron on Tue Jul 10, 2018 8:31 pm

Hello, there is no shorts - please see the photo - the LEDs are on and working.
And yes, we tried all USB cables that we have at home - the cables are perfect.
Please advise.

adabyron
 
Posts: 6
Joined: Fri Jul 06, 2018 9:28 pm

Please be positive and constructive with your questions and comments.