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Faulty Laser Pointer
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Please be positive and constructive with your questions and comments.

Faulty Laser Pointer

by GoVirtual on Fri Jan 10, 2014 3:48 pm

Hello,

I recently purchased three laser pointer diodes (ID: 1056), but never unboxed them for a few months. I went to use them the other day, and two of the three modules work fine, but the third is always on (dimmly), and then alternates between bright and dim when the yellow lead is asserted.

I am sure this is past your 30 day window for return/replacement, but I wanted to check with you anyway to see if a replacement is possible. It was never used other than a minute or so last week when I discovered the defect.

Regards
GoVirtual
 
Posts: 8
Joined: Tue Dec 07, 2010 9:17 pm

Re: Faulty Laser Pointer

by adafruit_support_rick on Sat Jan 11, 2014 1:35 pm

Please email support@adafruit.com with a link to this thread for a replacement

adafruit_support_rick
 
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Location: Buffalo, NY

Please be positive and constructive with your questions and comments.