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ESP32-S2 HMI DevKit - absolute garbage
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ESP32-S2 HMI DevKit - absolute garbage

by noofny on Sat Sep 25, 2021 1:25 am

I received an Espressif ESP32-S2 HMI DevKit (https://www.adafruit.com/product/5207). Wow, this thing looks like it was ran over by a truck, or assembled by a toddler. I understand this is a dev kit rather than a polished product, but the build quality on this kit is absolutely disgusting by any standards, even moreso considering the high price tag ($80 USD).

- The whole board is visibly warped/bent/twisted.
- Virtually all of the holes on the cheap plastic "case" do not line up with the sockets they attempt to expose.
- The screen does not stay in place at all, falls out whenever you touch the unit and it sinks and lifts in the corners, so each time you touch the screen it just falls inside the "case".
- The cheap plastic "case" is also visibly warped. I could make a better looking and functional case using paddle pop sticks and wood glue.
- It does not even work. No power, no lights, no sound, no display, no action, nothing.

I have tried several attempts with different (known working) power sources/cables but this thing does nothing. There are no visible signs of damage on the massive plastic container it shipped in (and everything else in this shipment was in perfect condition as well as the box itself). Looks perhaps to be DOA on top of the absolute garbage quality it is for the price. Here are some pics, the focum only allows to attach 3 files...

https://imgur.com/CThODic
https://imgur.com/TTC6jyN
https://imgur.com/Twe7zXg
https://imgur.com/69Z9fbK


Can someone from support please guide me through next steps here?
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noofny
 
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Re: ESP32-S2 HMI DevKit - absolute garbage

by franklin97355 on Mon Sep 27, 2021 7:07 pm

Was the package broken? Can you post a picture of it?

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Re: ESP32-S2 HMI DevKit - absolute garbage

by noofny on Mon Sep 27, 2021 8:56 pm

As I already stated...

There are no visible signs of damage on the massive plastic container it shipped in (and everything else in this shipment was in perfect condition as well as the box itself).


Photos attached, as requested.
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IMG_5635.png
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noofny
 
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Re: ESP32-S2 HMI DevKit - absolute garbage

by franklin97355 on Mon Sep 27, 2021 9:20 pm

I'll see if there is any problem with the manufacturer, hold on there.

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Re: ESP32-S2 HMI DevKit - absolute garbage

by adafruit2 on Wed Sep 29, 2021 11:01 am

noofny, please email support@adafruit for a refund

you can seek another supplier for your electronics.

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Please be positive and constructive with your questions and comments.