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Solar Panel adapter doesn't fit
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Solar Panel adapter doesn't fit

by GregSawin on Wed Sep 04, 2019 1:30 pm

Not sure if I got a defective product but the solar panel (Small 6V 1W Solar Panel - Silver: https://www.adafruit.com/product/3809) plug won't fit the suggested adapter (3.8 / 1.3mm or 3.5 / 1.1mm to 5.5 / 2.1mm DC Jack Adapter Cable: https://www.adafruit.com/product/2788). As best as I can measure both sides do look like to be the right size. 3.46OD on the solar panel connection, 3.52ID on the adapter. I can't easily measure the inner pin on the adapter, it's too recessed, but I'm guessing it's not fitting inside the adapter.

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Re: Solar Panel adapter doesn't fit

by adafruit_support_mike on Thu Sep 05, 2019 3:01 am

Hmm.. I'll have someone pull a couple of units and see if the connector has changed.

I remember a similar report a few years ago, where it turned out the connectors required a fairly strong push to seat properly. We can check to see if that's still the case.

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Re: Solar Panel adapter doesn't fit

by jdelcamp11 on Thu Sep 05, 2019 8:15 pm

I just received my adapter today and have the same issue. I did try a significant amount of force with no luck.
I really didn't want to clip off the jack but looks like the only way now.

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Re: Solar Panel adapter doesn't fit

by jdelcamp11 on Fri Sep 06, 2019 4:36 pm

I just spotted this on your new porducts page -> 3.5mm / 1.1mm to 5.5mm / 2.1mm DC Jack Adapter
PRODUCT ID: 4287
Can someone at Adafruit confirm it actually fits the solar panels you sell -> Small 6V 1W Solar Panel - Silver
PRODUCT ID: 3809

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Re: Solar Panel adapter doesn't fit

by GregSawin on Wed Sep 11, 2019 11:48 am

adafruit_support_mike wrote:Hmm.. I'll have someone pull a couple of units and see if the connector has changed.

I remember a similar report a few years ago, where it turned out the connectors required a fairly strong push to seat properly. We can check to see if that's still the case.


What did you find?

GregSawin
 
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Re: Solar Panel adapter doesn't fit

by adafruit_support_mike on Wed Sep 11, 2019 12:11 pm

The products team said they had a similar report a few weeks ago and checked the connectors then, and they worked.

They said to try one of these adapters though:

https://www.adafruit.com/product/4287

Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will send you the adapter.

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Re: Solar Panel adapter doesn't fit

by jdelcamp11 on Wed Sep 11, 2019 5:03 pm

I tried again and was able to force the cable onto the existing jack. It did take some work, but it fit.
Thanks for checking.

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Re: Solar Panel adapter doesn't fit

by GregSawin on Mon Sep 16, 2019 1:33 pm

The 4287 adapter fits, thanks.

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Posts: 12
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Please be positive and constructive with your questions and comments.