Adafruit Lithium Ion Battery failed 6 month

Breakout boards, sensors, other Adafruit kits, etc.

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
User avatar
daboxster99
 
Posts: 2
Joined: Fri Sep 20, 2019 1:41 pm

Adafruit Lithium Ion Battery failed 6 month

Post by daboxster99 »

I purchased this from one of your distributors Feb 9, 2019: 1 B0137IPVY6 Adafruit Lithium Ion Battery Pack - 3.7V 6600mAh (Amazon Order ID: 111-8075606-6145039. It normally needed a charge every 2.5 months. It started needing frequent charges in August and now it won't accept a charge.

Please authorize replacement from KjdElectronics ([email protected])

Sincerely,

Carlos Bocanegra
[email protected]

User avatar
Franklin97355
 
Posts: 23911
Joined: Mon Apr 21, 2008 2:33 pm

Re: Adafruit Lithium Ion Battery failed 6 month

Post by Franklin97355 »

Adafruit has a 30-day warranty on our products and since we have no control on how our devices are used we feel that is fair. Sorry the battery is not working for you but it is out of that warranty period.

User avatar
daboxster99
 
Posts: 2
Joined: Fri Sep 20, 2019 1:41 pm

Re: Adafruit Lithium Ion Battery failed 6 month

Post by daboxster99 »

It is used in a lighted mirror and turns on only when you approach it. I’m terribly disappointed as it is time to find a different supplier.

Locked
Please be positive and constructive with your questions and comments.

Return to “Other Products from Adafruit”