Macropad USB-C Broken
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Please be positive and constructive with your questions and comments.
- acaguy
- Posts: 5
- Joined: Sat Jul 24, 2021 3:18 pm
Macropad USB-C Broken
I received my Macropad RP2040 a week ago. When I began setting it up, I noticed the USB-C connector was very loose. After just a few days of use, it broke off. Now the Macropad is no longer functioning. Hopefully, Adafruit support can help.
- dastels
- Posts: 15608
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Macropad USB-C Broken
Kindly post a clear photo of the USB area of the board.
Dave
Dave
- acaguy
- Posts: 5
- Joined: Sat Jul 24, 2021 3:18 pm
Re: Macropad USB-C Broken
Sorry I did not post one. Here you go!
- dastels
- Posts: 15608
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Macropad USB-C Broken
Ouch.. that looks nasty.
Please email [email protected] with a link to this thread, your order number, and request the replacement of one MacroPad.
Dave
Please email [email protected] with a link to this thread, your order number, and request the replacement of one MacroPad.
Dave
- dastels
- Posts: 15608
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Macropad USB-C Broken
No worries. Connectors should never break off under normal use. If they do it's usually due to being poorly attached during fab. Uncommon, but things happen.
It's a fun bit of hardware, enjoy it. I'm thinking of adding some of the I2C rotary encoder boards to mine for more knobs to twiddle.
Dave
It's a fun bit of hardware, enjoy it. I'm thinking of adding some of the I2C rotary encoder boards to mine for more knobs to twiddle.
Dave
Please be positive and constructive with your questions and comments.