I purchased this software defined radio:
https://www.adafruit.com/product/1497
Order #2860664-0753861838
On June 6th. Unfortunately the unit was dead on arrival. I've tested on a few different known working Linux boxes and when the unit is plugged into the USB port nothing is logged to /var/log/messages and lsusb does not show the device. Plugging other USB devices such as a keyboard or thumb drive function properly so the USB port is not the problem.
The unit shows no physical damage as far as I can see. No LEDS light up on the device when it's plugged into USB but I'm not even certain there are any when the unit is functioning.
I appreciate any help that can be offered and really enjoy my other Adafruit products!
Jay
USB SDR DOA
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: USB SDR DOA
Jay,
Are you able to confirm that the USB cable is a data cable? Are you able to plugin other data devices or microcontrollers to confirm the cable is good? The devices you had mentioned only tested the USB port.
Are you able to confirm that the USB cable is a data cable? Are you able to plugin other data devices or microcontrollers to confirm the cable is good? The devices you had mentioned only tested the USB port.
- jay0lee
- Posts: 12
- Joined: Wed Oct 21, 2020 11:03 am
Re: USB SDR DOA
The SDR device is a dongle and plugs directly into the USB ports, no data cable is used.
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: USB SDR DOA
Okay, sounds like we will be replacing this unit.
Just to confirm the USB port on your machine is a v2 port?
Just to confirm the USB port on your machine is a v2 port?
- jay0lee
- Posts: 12
- Joined: Wed Oct 21, 2020 11:03 am
Re: USB SDR DOA
Yes, I've tried USB 2 and 3 ports
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: USB SDR DOA
Okay, let's start the replacement process.
Please e-mail [email protected] and provide them with a link to this forum thread and your order# when requesting a replacement.
Please e-mail [email protected] and provide them with a link to this forum thread and your order# when requesting a replacement.
- jay0lee
- Posts: 12
- Joined: Wed Oct 21, 2020 11:03 am
Re: USB SDR DOA
Done, thanks for your support.
Jay
Jay
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: USB SDR DOA
Cool. Please let us know (in this thread) if you have any issues with the replacement unit.
Please be positive and constructive with your questions and comments.