lightblue bean doesn't power on

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Stephnea
 
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Joined: Wed Jul 27, 2016 6:43 am

lightblue bean doesn't power on

Post by Stephnea »

Hi, I just received my lightblue bean (order nb 1156580-5067520302 purchased on the 13th of july 2016) and it doesn't power on, I changed the battery but nothing changed. No light (green or even red). what can I do?
Thanks

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Franklin97355
 
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Re: lightblue bean doesn't power on

Post by Franklin97355 »

Post a picture of your connections and we will take a look.

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Stephnea
 
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Joined: Wed Jul 27, 2016 6:43 am

Re: lightblue bean doesn't power on

Post by Stephnea »

Hi, thank you for your rapid answer, I have no connection on the card, only the battery. There is only one purple blink of the LED when I insert the battery (just when The contact is done) and nothing else. No Bluetooth detection neither.
Thank you.
Stephane
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Stephnea
 
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Re: lightblue bean doesn't power on

Post by Stephnea »

No news?

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adafruit2
 
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Re: lightblue bean doesn't power on

Post by adafruit2 »

hiya - we don't manufacture or support the bean so we're at a loss - best to contact https://punchthrough.com/ for more detailed support - they know the product best and provide tech support :)

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