0

1 out of 6 QT PYS NOT WORKING
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

1 out of 6 QT PYS NOT WORKING

by mt_geek on Fri Jul 09, 2021 11:41 pm

I am have the same problem as this post
viewtopic.php?f=24&t=180857

mt_geek
 
Posts: 8
Joined: Tue Jun 29, 2021 7:22 pm

Re: 1 out of 6 QT PYS NOT WORKING

by dastels on Sat Jul 10, 2021 9:15 am

So, 5 of your boards are working fine but one is unresponsive? Same computer, same cable, etc.

Dave

dastels
 
Posts: 7286
Joined: Tue Oct 20, 2015 3:22 pm

Re: 1 out of 6 QT PYS NOT WORKING

by mt_geek on Sat Jul 10, 2021 11:33 am

yes. has 5 v and 3.3v. no double click.

mt_geek
 
Posts: 8
Joined: Tue Jun 29, 2021 7:22 pm

Re: 1 out of 6 QT PYS NOT WORKING

by mt_geek on Mon Jul 12, 2021 11:49 am

is there a way to try to re flash it?

mt_geek
 
Posts: 8
Joined: Tue Jun 29, 2021 7:22 pm

Re: 1 out of 6 QT PYS NOT WORKING

by mt_geek on Thu Jul 15, 2021 12:09 am

I forgot the
ORDER #2598652-4240039085

mt_geek
 
Posts: 8
Joined: Tue Jun 29, 2021 7:22 pm

Re: 1 out of 6 QT PYS NOT WORKING

by adafruit_support_carter on Fri Jul 16, 2021 6:21 pm

Hey, @mt_geek, let's just replace it. If you aren't getting any kind of BOOT folder to show up with a double reset press, then it seems like something is just up with that particular QT Py.

Send another email to support@adafruit.com and link them to this thread. They can send you a replacement QT Py.

adafruit_support_carter
 
Posts: 21109
Joined: Tue Nov 29, 2016 2:45 pm

Re: 1 out of 6 QT PYS NOT WORKING

by mt_geek on Tue Jul 27, 2021 11:01 pm

Hi got the replacement qt-py and it is working great. thanks

mt_geek
 
Posts: 8
Joined: Tue Jun 29, 2021 7:22 pm

Re: 1 out of 6 QT PYS NOT WORKING

by adafruit_support_carter on Wed Jul 28, 2021 2:56 pm

Cool. Glad it's working. Thanks for letting us know. Hope your project goes well. :)

adafruit_support_carter
 
Posts: 21109
Joined: Tue Nov 29, 2016 2:45 pm

Please be positive and constructive with your questions and comments.