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Non-working Circuit Playground Express
Moderators: adafruit_support_bill, adafruit

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Non-working Circuit Playground Express

by TchrAllen on Tue Jan 22, 2019 9:59 am

Hi:
We purchased 2 set of circuit playgrounds and a couple weeks ago. Took my technical support and I hours to figure out that some (4/15) of the circuit playgrounds do not work. They would break on installation of Maker Code. The boards would not complete the setup and would break at step 3- Board connectable. testing it within program would not work. We are asking for replacement of the boards and for you provide information to return the bad ones.

Order Confirmation No: 1948398-3892099392

Ps. The 2nd set was not opened yet and will be opened and tested within the next couple weeks.

Thank you.
Attachments
circuit playground express errors.pdf
(90 KiB) Downloaded 20 times
Circuit playground error2.pdf
(265.33 KiB) Downloaded 20 times

TchrAllen
 
Posts: 4
Joined: Wed Jan 16, 2019 10:31 am

Re: Non-working Circuit Playground Express

by adafruit_support_carter on Tue Jan 22, 2019 2:34 pm

See if you can get them to work by re-installing the Firmata firmware that is needed for working with the code.org CSD course. The instructions are here:
https://learn.adafruit.com/adafruit-cir ... de-org-csd

adafruit_support_carter
 
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Joined: Tue Nov 29, 2016 2:45 pm

Please be positive and constructive with your questions and comments.