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Non-working Circuit Playground Express
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Non-working Circuit Playground Express

by TchrAllen on Tue Jan 22, 2019 9:59 am

Hi:
We purchased 2 set of circuit playgrounds and a couple weeks ago. Took my technical support and I hours to figure out that some (4/15) of the circuit playgrounds do not work. They would break on installation of Maker Code. The boards would not complete the setup and would break at step 3- Board connectable. testing it within program would not work. We are asking for replacement of the boards and for you provide information to return the bad ones.

Order Confirmation No: 1948398-3892099392

Ps. The 2nd set was not opened yet and will be opened and tested within the next couple weeks.

Thank you.
Attachments
circuit playground express errors.pdf
(90 KiB) Downloaded 6 times
Circuit playground error2.pdf
(265.33 KiB) Downloaded 6 times

TchrAllen
 
Posts: 4
Joined: Wed Jan 16, 2019 10:31 am

Re: Non-working Circuit Playground Express

by adafruit_support_carter on Tue Jan 22, 2019 2:34 pm

See if you can get them to work by re-installing the Firmata firmware that is needed for working with the code.org CSD course. The instructions are here:
https://learn.adafruit.com/adafruit-cir ... de-org-csd

adafruit_support_carter
 
Posts: 11467
Joined: Tue Nov 29, 2016 2:45 pm

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